CoachXPro Coach-Client Agreement

Effective Date: 10/15/2025
Last Updated: 10/15/2025

This Agreement outlines the expectations, payment terms, and professional relationship between CoachXPro (“Coach”) and the Client (“Athlete” or “Parent/Guardian”).

This Agreement works in conjunction with the CoachXPro Participant Terms & Conditions, which include the legal waiver and conduct policies applicable to all CoachXPro programs.
Both documents must be read and agreed to before participation begins.

1. Duration

Coaching begins on the date signed and continues on a month-to-month basis until the selected plan ends or either party terminates the relationship in accordance with these terms.

2. Fees & Payments

  • All payments are made monthly, in advance, through CoachXPro.com using PayPal or Stripe.

  • Cash, Venmo, Zelle, checks, or other payment methods are not accepted.

  • Fees renew automatically until cancellation or completion of the purchased plan.

  • Nonpayment may result in paused or terminated sessions.

All financial terms are also governed by the CoachXPro Participant Terms & Conditions.

3. Coaching Services

CoachXPro provides individualized and/or group athletic coaching focused on physical performance, event-specific training, and personal growth.
Sessions may occur in person, by phone, or online video, depending on the package selected.

4. Session Procedures

  • Scheduling: All sessions are scheduled online through the CoachXPro system based on available times.

  • Attendance: Arrive prepared and on time with appropriate attire, water, and equipment.

  • Coach Responsibility: Coach will arrive prepared, punctual, and in a professional condition.

5. Cancellation/Refund Policy

  • Private/Semi-private lessons: Participants must cancel at least 24 hours before the scheduled session.

    • If proper notice is given and rescheduling is not possible, a refund may be issued.

      • If you miss a private 1-on-1 session, you may reschedule within one month of the original date. Missed sessions beyond that period are forfeited and no refund will be made.

      • Cancellations within 24 hours, or no-shows, will incur a $30 fee or forfeit the session.

    • Cancellations must be submitted via the confirmation email’s link.

  • Clinics / Camps /Seasonal programs: If a participant withdraws due to injury, relocation, or a significant life event within 14 days of the program start date and has not attended any sessions, a partial or full refund may be considered at CoachXPro’s discretion. After 14 days, no refunds will be issued.

  • Club Training: The same policy applies as above. In addition, no refunds or credits will be provided for non-participation, no-shows, or voluntary withdrawal for reasons outside of injury or major life events. Enrollment in club training represents a season-long commitment, and payment obligations remain in effect for the duration of that season.

  • If late more than 10 minutes to a call, or 20 minutes for a session, the call/session may be canceled without refund.

  • CoachXPro reserves the right to cancel or reschedule sessions due to emergencies or weather; in those cases, a make-up session or credit will be provided.

6. Termination

Either party may terminate this Agreement at any time with written notice.
The Client agrees to pay for all sessions delivered or scheduled before termination.

CoachXPro may terminate the Agreement for:

  • Lack of payment

  • Repeated tardiness or missed sessions

  • Failure to follow instructions or safety policies

  • Disrespectful conduct toward staff or athletes

Termination of this Agreement does not void the Participant Terms & Conditions, which remain in effect for any future participation.

7. Confidentiality

All communications between Coach and Client are confidential unless disclosure is required by law (e.g., threats of harm or illegal activity).
CoachXPro may discuss general athlete progress within staff only for professional coordination.

8. Professional Standards

CoachXPro upholds ethical coaching standards consistent with the International Coach Federation (ICF) Code of Ethics.
The Client agrees to communicate honestly, be open to feedback, and actively participate in achieving goals.

9. Liability & Results Disclaimer

Coaching is an educational and performance-development service.
Results depend on individual commitment, effort, and consistency.
You acknowledge that outcomes cannot be guaranteed and agree to hold CoachXPro harmless from any adverse results or injuries, consistent with the liability waiver in the Participant Terms & Conditions.

10. Entire Agreement

This Agreement, together with the Participant Terms & Conditions, represents the complete understanding between CoachXPro and the Client.
No other statements, written or oral, shall modify these terms unless agreed to in writing by both parties.

If any provision is held invalid or unenforceable under applicable law, the remainder of the provisions shall remain in full force.

11. Signatures

By checking the boxes below, entering your name and date, and clicking ‘I agree’, Client acknowledges they have read and agree to this Coach-Client Agreement AND the CoachXPro Participant Terms & Conditions.